Shop http://www.raindroptime.com/

Krzysztof Grzelak
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Shop http://www.raindroptime.com/

Post by Krzysztof Grzelak »

I have such a question to people working in the shop on the site http://www.raindroptime.com/ Why no one responds to emails sent to the store.

Krzysztof.
playforstacks
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Real name: Thijs van den Broek

Re: Shop http://www.raindroptime.com/

Post by playforstacks »

First this was the KNDB shop but they did outsourse it to this site. I think sending a mail to bondsbureau@kndb.nl should help you futher.
Krzysztof Grzelak
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Re: Shop http://www.raindroptime.com/

Post by Krzysztof Grzelak »

I sent to the store on the website http://www.raindroptime.com/, request and question. And until today I did not get any answer. Thanks for the suggestions playforstacks.
Paul van de Veen
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Re: Shop http://www.raindroptime.com/

Post by Paul van de Veen »

Try a call to +31(0)630087675 (13:00 - 17:00)
henk stoop
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Re: Shop http://www.raindroptime.com/

Post by henk stoop »

It is a webshop. The main business of webshops is selling. Questions must be about orders allready made. Otherwise go to a physical shop.
Michel Stempher
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Re: Shop http://www.raindroptime.com/

Post by Michel Stempher »

The webshop is a disaster. In the first place: the website doesn't work properly on my computer.
Krzysztof Grzelak
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Re: Shop http://www.raindroptime.com/

Post by Krzysztof Grzelak »

Paul van de Veen wrote:Try a call to +31(0)630087675 (13:00 - 17:00)
I will not be calling because they do not speak the language. I sent three emails and no one answered them.
Krzysztof Grzelak
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Re: Shop http://www.raindroptime.com/

Post by Krzysztof Grzelak »

henk stoop wrote:It is a webshop. The main business of webshops is selling. Questions must be about orders allready made. Otherwise go to a physical shop.
Well yes, just for what someone's email administratie@raindropchess.com
Paul van de Veen
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Re: Shop http://www.raindroptime.com/

Post by Paul van de Veen »

I have established contact between Kryzstof and the folks from Raindroptime.
Don't know what went wrong. Anyway, it goes well, at the end :D
Krzysztof Grzelak
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Re: Shop http://www.raindroptime.com/

Post by Krzysztof Grzelak »

Paul van de Veen wrote:I have established contact between Kryzstof and the folks from Raindroptime.
Don't know what went wrong. Anyway, it goes well, at the end :D
It is hard to say whether you have contact with me. In april I bought a wiring board DGT Draughts e-Board for 49 euros.

Image

My question is the following. Why did not I get a 5 meter cable and got a 50 centimeter cable. As you can see on the website that a person buys a cable 5 meters and not 50 centimeters.
Paul van de Veen
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Re: Shop http://www.raindroptime.com/

Post by Paul van de Veen »

I informed these people that there seems to be a problem.
I copied some parts of your message.
They told me that they have contacted you by mail.
So I suggest that you reply to their mail.
Give me your mailadress and I will see what I can do.
Krzysztof Grzelak
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Re: Shop http://www.raindroptime.com/

Post by Krzysztof Grzelak »

With only person with which for me she answered the mail it is Mr. Hovestadt. After buying the board Mr. Hovestadt said he wrote me how I can buy wiring to the board. The same after the purchase of the board. Another thing is that after buying the boards DGT Draughts e-Board I did not get any software to run the tournament. I will add that Mr. Hovestadt asked me just about the tournament software. Warmly he thanks but a bit too late Mr Hovestadt asked for the software for running tournaments. Be too bad around I didn't get such a software while buying the board DGT Draughts e-Board. The case of the software is out of date, courtesy of several people who helped me. Thank you very much for that.

Image

I have such a question. Is this a 5 meter cable?.
Paul van de Veen
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Re: Shop http://www.raindroptime.com/

Post by Paul van de Veen »

For tournaments the usual cabling is as follows:
You need a standard cable A which connects the board and the clock to the long line running around several boards.
This is always a 50 cm. cable. This is the cable in your picture.
There is a second cable B which is max. 5 meters long (it is just a standard Cat5 network cable.)
And there is a third cable C which connects the long cable to the USB-Serial converter.

For a single board connection, these cables A-B-C are combined.
See also http://www.digitalgametechnology.com/in ... ghts-board

You seem to have the tournament cabling, not the single board cable.
Contact me with a privat message. It is of no use to continue writing in this thread.
Krzysztof Grzelak
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Re: Shop http://www.raindroptime.com/

Post by Krzysztof Grzelak »

I did what you asked Mr. Paul.
Krzysztof Grzelak
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Re: Shop http://www.raindroptime.com/

Post by Krzysztof Grzelak »

Mr. Leo Hovestadt i bought a 5 meter cable and not 50 centimeters. And that someone changed the website on the 0.5 meter is already another thing.
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